Thursday, November 19, 2009

Northstar after a few days: Analysis

After a few days of actual, common-folk operation of Northstar commuter train service, a few things stand out:

  1. The White House is poorly protected compared to Northstar. There are transit Police everywhere. Even at Big Lake, they have some contraption which is supposedly an observation tower, but where it currently is (at Big Lake station, overlooking the parking lot) it might be better used by turning the thing about 120 degrees to the west, and used as a duck blind (or the world's most obtuse deer stand).
  2. Need a train schedule? Fuhgeddaboutit, at least on trains and/or at the stations. No schedules to take away available. (In fact, I got mine only because I walked thru the 4th St. Transit Center on my way home after a Minnesota Wild road trip, en route from the Hiawatha Light Rail to my car.) Not only that, next to no one knows about the #887 St. Cloud bus connection (which, as I blogged earlier, does not stop at Becker nor at Clear Lake.) How would they know about it except online?
  3. Most of the ticket machines (which do take credit cards, a Metro Transit first) are in obtuse locations, and are poorly marked. In fact, at Big Lake, they face west...and, since the prevailing wind direction is from the west, it will probably take an act of Almighty God (or Yahweh, or Buddha, or Allah, depending on your religion) for train passengers to receive tickets when ice storms hit.
  4. Few of the passengers actually want to sit next to each other. On the train I rode, I would estimate that up to 20% of the passengers were out for a joy ride. In fact, one poor guy (who was with his first-grade daughter) actually told his cell phone caller that he was 'stuck with my kid on this train ride' and he'd be back into Downtown Minneapolis 'late' (5:52 PM).
  5. Hopefully the regular passengers will figure out that the parking lot you want to park in, is the one where you arrive next to at the END of the day. Seemed that a lot of regular commuters were across the tracks from their cars after coming back from work.
  6. Could we have ONE timetable with ALL the connections to and from Northstar trains? Please? Huh? Please??
  7. Why no access at Target Field Station, Downtown Minneapolis, directly to the Northstar platform for buses to unload, paid fare area (the bus) to paid fare area (the train platform)? The 'shanks mare' connection from light rail to Northstar is bad enough, having to go via the Target Field left field pavilion concourse, but to have to walk a full block and a half to get a bus at the 4th St. Transit Center is ridiculous. (I'm surprised that this is not an ADA issue.)

OK, I'm off the soap box, for now. Can anyone fix this before people are totally alienated?

Thanks.

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